Careers

Postion: Seasonal Customer Service Representative

Here’s a great opportunity to get your foot into the action sports industry. Join the team for a Summer and experience what the Gorge is all about! The Seasonal Customer Service Team Member will join the Slingshot Sports and Ride Engine Customer Service Team for the peak of the kiting, winging, wakeboarding, and foiling season. The position is based in the 7-Nation Headquarters in beautiful Hood River, OR.

Job Overview

The Customer Service Department provides support for two brands and a global network of dealers, importers, and customers. It is a fast-paced environment that requires attention to detail, problem-solving, and excellent communication. The seasonal position will assist in answering email and phone inquiries (a.k.a. “The Rider Hotline”) to provide information on our extensive product line, sell products, assist with any product issues, warranty claims, and dealer services, and provide excellent overall customer support and satisfaction. Additionally, the position will provide support in the waterfront Demo Center by assisting with inventory management, product questions, and scheduling.

Main duties include:

• Reply to customer email and phone inquiries

• Provide product and sales support

• Assist with Demo Center management

• Manage walk-in traffic

• Review and process global warranty claims

Required skills:

• Strong communication skills

• Ability to stay on task in a fast-paced environment

• Well organized

• Strong attention to detail

• High School Diploma or equivalent

Preferred skills:

• Previous customer service job experience

• Experienced in windsports (kiting, windsurfing, foiling, winging)

Position details:

• Hourly Position (30-40 hours per week June - August)

• 7-Nation is an equal opportunity employer and drug-free workplace.

• Pay DOE

• Gear perks

To apply, please email your cover letter and resume to jobs@slingshotsports.com