Careers
Current Openings
Position: Customer Service Representative
Here’s a great opportunity to get your foot into the action sports industry. The Customer Service Representative will join the Slingshot Sports and Ride Engine Customer Service Team at the 7-Nation Headquarters in beautiful Hood River, OR.
Job Overview
The Customer Service Department provides support for two brands and a global network of dealers, importers, and customers. It is a fast-paced environment that demands attention to detail, problem-solving skills, and effective communication. The position will assist in answering email and phone inquiries (also known as “The Rider Hotline”) to provide information on our extensive product line, sell products, assist with any product issues, warranty claims, dealer services, and deliver excellent overall customer support and satisfaction. Additionally, the position will provide support in the waterfront Demo Center by assisting with inventory management, product questions, and scheduling.
Main duties include:
- Reply to customer email and phone inquiries
- Provide product and sales support
- Assist with Demo Center management
- Manage walk-in traffic
- Review and process global warranty claims
Required skills:
- Strong communication skills
- Ability to stay on task in a fast-paced environment
- Well organized
- Strong attention to detail
- High School Diploma or equivalent
Preferred skills:
- College Degree
- Previous customer service job experience
- Experienced in windsports (kiting, windsurfing, foiling, winging)
Position details:
- Full-time position, 40 hours per week
- 7-Nation is an equal opportunity employer and drug-free workplace.
- Pay DOE
Below is the list of 7-Nation’s benefits:
- Paid Time Off (PTO)
- Paid Holidays
- Group Health & Dental insurance
- Life Insurance & Long-Term Disability Insurance
- Company Sponsored 401k
- Friends and Family Discount Program
- Access to Employee Gear Program
To apply, please email your cover letter and resume to jobs@slingshotsports.com